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Administrative Assistant
Sales & Marketing Group

General Job Description

The position requires performing various ongoing tasks, as well as special projects in the following areas: Sales Support, Customer Service, Trade Show Support, New Product Development, and others, as required. Key duties include: create professional sales presentations; create and maintain sales follow-up databases; create graphs and charts using sales data as well as geographic and demographic information; handle consumer, customer and broker inquiries and requests; process Purchase Orders; coordinate annual Trade Shows; and help proofread and edit new product labels and sales support materials.


Sales Support
Prepare materials necessary for customer meetings and trade shows, including, but not limited to:


  • Proposals
  • Graphic representation of sales data
  • Databases
  • Catalog sheets
  • Product samples
  • Invitations
  • Mail outs
  • Information packets

Identify key decision-makers and buying windows at target accounts. Initiate and coordinate follow-up correspondence as required by Sales Department. Communicate with and support broker network regarding material and information requests, sales follow-up, etc. Maintain sample room and process all sample requests and mail outs.


Customer Service


  • Process purchase orders from customers
  • Handle incoming calls from customers and consumers
  • Read and respond to incoming consumer correspondence
  • Process all incoming MSDS requests
  • Maintain account files

Trade Shows

  • Complete registration packets and handle payment
  • Provide list of participants and dates attending
  • Coordinate pre-show mailouts and post-show follow up
  • Prepare all products and sales materials necessary
  • Coordinate travel, lodging, meetings, entertainment, etc.

Minimum Job Requirements

Three years experience in position requiring high level of organizational skills, computer proficiency, and direct customer contact preferred.

  • Demonstrated mastery of MS Office, Email, and Internet.
  • Excellent written and interpersonal communication skills.
  • Superb attention to detail.
  • Ability to work with minimum supervision.


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